We want you to be completely satisfied with your purchase. If you're not happy, we accept returns within 180 days of receiving your order. For a return to be accepted, the product must be in its original condition, undamaged, and in its original packaging. You can cancel your order within 2 days of placing it. If you cancel your order within this period and before it ships, we will cancel it within one business day. If you have any questions, please feel free to contact our customer service department at service@xlvmfogs.com. About. If the return is due to the customer's fault, the customer will be responsible for the return shipping costs. The exact costs depend on the courier service you choose. If the items received are damaged or defective for reasons beyond our control, the customer will not be responsible for the return shipping costs.